Perceptive Interviewing®

Perceptive Interviewing®Get the information you need

Knowing what information you need to get and actually getting it can be difficult, particularly if someone has a motivation to withhold facts or mislead you in some way.

If your role involves conducting interviews then the Perceptive Interviewing® program can help you get more of the information that matters. Good interviewing is not about the quantity of information but the quality and relevance to your objective.

This training program has been highly acclaimed by professionals across multiple roles and sectors since 2001. Boost the skills and confidence of both new and experienced interviewers.

Course Purpose  

To review existing interviewing methods and overhaul them to improve the process and outcome with a focus on aspects of human behaviour. To have interviewers feeling enthusiastic to conduct the next interview after filling their interviewing toolbox with a stack of new tools, whilst polishing up some that may have gone a bit rusty.

The overarching theme is to make sure interviewers know how to maximise the likelihood of truth, elicit the required information whilst having skills and awareness to read behaviour and uncover signs of deception early.

Who Should Attend this Program  

This Perceptive Interviewing® program is for professionals involved in conducting any type of interview - face to face and on the phone.

Since 2001, thousands of professionals have taken part in a program in the Perceptive Interviewing® series. Previous attendees of both in-house and public programs include Intelligence Analyst and Officers, Security Case Officers, Directors, Managers, HR Professionals, Security Vetting Assessing Officers, Security Assessors, Hiring Managers, Roving Security, Business Services, IT Personnel, Investigators.

Key Program Benefits and Points of Difference  

This program takes a unique approach to develop behavioural and interviewing techniques by analysing skills, actions and behaviours of both the interviewer and interviewee.

This interactive and highly engaging program will leave you with over 49 interviewing tips and techniques to use that will make an immediate impact.

Learning Outcomes  
  • Gain a fresh perspective of what it takes to be a great interviewer
  • Identify your personal strengths and skill gaps and what you personally need to focus on
  • Discover five channels of communication and know how to use this awareness to your advantage
  • Learn to adapt behaviour to build faster and stronger rapport and increase your interpersonal connections
  • Discover ways to improve your planning to make the interview flow better with greater success
  • Improve the way you prepare, ask and analyse questions and responses
  • Boost personal confidence to conduct high-quality interviews
  • Gain methods to create a truth-telling environment by applying the right Truth Tool®
  • Understand the science of truth and lies and how to apply this knowledge
  • Learn the impact of emotional and cognitive load when someone is hiding the truth
  • Better read body language and subtle facial expressions that signal hidden emotions
  • Learn 10 ‘magic questions’ that will give you a lie spotting superpower
    Discover how to apply the tools and techniques in the program to your line of work and types of interviews.
Program Delivery Options and Duration  

Classroom-based, all participants involved and interacting. Individual and small group activities. Live demonstrations and in-depth video analysis of relevant material. Daily knowledge tests cement learning. Online assessment for programs over 3 days in duration.

This version of the Perceptive Interviewing® (PIS) program ranges from 2-day programs to 5-day programs. Public programs are typically 2 or 3 days, whilst tailored in-house programs are typically 3-5 days in duration.

Upcoming Public Courses

There are no up-coming courses.

Got a Question?

Got a Question?
No question too short or too long.
Give us a call on 1300 855 618,
+61 2 8072 0678 or send us an enquiry.

Did You Know?

Did You Know?The average ability of untrained people to distinguish between truth and lies is 54%, no better than chance! With training and practice this can improve sugnificantly. Some of our course participants are hitting performance levels of over 80% accuracy after training.